Fulfillment Policy
Effective Date: October 2025

1. Access to Digital Products and Services

Upon successful purchase of any digital product or service, clients will receive access through their registered email after the scheduled program start date. This includes, but is not limited to:

  • Digital Content: Guides, video tutorials, workbooks, and other supplementary resources.

  • Community Support: Access to online communities or support groups, where applicable.

2. Payment Terms

Clients may choose to pay in full or select an available payment plan at the time of purchase. Payments are accepted via credit/debit card and PayPal. All transactions are processed through secure payment gateways to ensure client information is protected.

3. Refund and Cancellation Policy

Body Balance Nutrition is committed to client satisfaction and offers the following refund policy:

  • Refund Eligibility: Clients may request a full refund within 7 days of purchase if they are not satisfied. Refund requests must be submitted in writing via email to jennifer@bodybalancenutritioncoach.com.

  • Processing Time: Approved refunds will be processed within 14 business days to the original payment method.

  • Cancellation: After the initial 7-day period, cancellations will not be eligible for a refund. However, clients will retain access to purchased digital content for the duration specified at the time of purchase.

4. Delivery of Digital Content

All digital content is delivered electronically. Clients are responsible for ensuring they have the necessary technology and internet access to utilize the materials effectively.

5. Intellectual Property Rights

All digital content, including but not limited to videos, guides, and supplementary materials, are the intellectual property of Body Balance Nutrition. Clients are granted a non-transferable, non-exclusive license to access and use the materials for personal purposes only. Redistribution, reproduction, or sharing of content without explicit written consent from Body Balance Nutrition is strictly prohibited.

6. Client Support

Our support team is available to assist with any questions, scheduling, or technical issues related to your purchase. Clients may reach out via email to jennifer@bodybalancenutritioncoach.com.

7. Modifications to Digital Products and Services

Body Balance Nutrition reserves the right to modify, update, or discontinue any digital product or service at its discretion. Clients will be notified of any significant changes via email.

8. Contact Information

For any inquiries or assistance, please contact:
Email: jennifer@bodybalancenutritioncoach.com

By purchasing any digital product or service from Body Balance Nutrition, clients acknowledge and agree to the terms outlined in this Fulfillment Policy.